Head of Facility Management Unit (f/m/d)

Field of activity

Reporting directly to the Head of Facility Management Section, you will have proven experience operating and managing multi-location commercial office environments to the highest standard. You will possess the experience and skills to communicate confidently and effectively at all levels and have a strong commercial awareness. You will manage internal and external staff on a day to day basis and be responsible for all aspects of FM service delivery to the company global property portfolio, ensuring safe, compliant, fault free, comfortable working environments.

Tasks / Responsibilities

• People management – Effectively recruit, train and manage all internal FM personnel worldwide to ensure robust operating structures
• Stakeholder management – Liaise with key business stakeholders in relation to FM topics
• Supplier management – Manage outsourced FM service provider relationships worldwide
• Operations & maintenance management
• Planning for future developments in line with strategic business objectives
• Capex – Yearly planning and budgeting for necessary capex works to global property portfolio
• Opex budgets – Budget and forecasting for Opex budgets
• Relocations and moves – Coordinate with key stakeholders to plan and organise office moves locally and internationally
• Compliance – Ensure FM section compliance with all relevant and associated corporate policies and procedures
• Health & Safety – Ensure all locations are compliant with group H&S policies & procedures and local laws
• URP & BCP – Review, develop and maintain unit recovery and business continuity plans for FM section
• FM processes – Help to develop, implement and maintain FM processes
• FM helpdesk – Ensure access to FM helpdesk for all business locations
• FM solutions – Develop and maintain global FM solutions in order to effectively manage and report on FM services, SLA’s / KPIs
• FM operational service delivery – via direct team, service providers & external consultants
• Projects – As instructed by Head of FM Section
• Travel – International travel (approximately 30%) to support regional offices
• Flexibility – Ability to adjust working hours to meet travel and operational business demands
   

Qualifications

• University Degree in property related subject or minimum of 5 years demonstrable experience
• Building services / Mechanical & Electrical engineering qualification

Knowledge

• Understanding of property and estate management processes
• Understanding of building design and building MEP services
• Understanding of Health & Safety legal requirements
• Understanding of Facility management cycle

Skills                  

• Effective communicator, outgoing personality, approachable, eye for detail, interpersonal skills
• Ability to effectively prioritise and work under pressure to meet targets & deadlines
• Negotiation skills, influencer
• Problem solving, can-do attitude
• Analytical
• Self-motivated, creative, organised
• IT literate with MS Office applications
• Fluent in; English, French, German

Experience

• Previous operational FM and H&S experience managing multiple property locations
• Contract management and contract supervision
• Budgeting and finance control
• Management & supervision of internal & external staff
• International experience
• Remote supervision of workforce

Dedication, team and communication skills, flexibility as well as competent handling of MS Office applications round out your profile. There are numerous good reasons to work for us: responsibility at an early stage, attractive social benefits, an international working environment and a broad variety of career opportunities. Applications from disabled persons are welcome.

Are you interested in working with a pleasant and very dedicated team? Convince us with an appealing application. Please use our online application portal.

Deutsche Börse Group, Human Resources
www.deutsche-boerse.com