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(Junior) Incident & Investigation Officer (f/m/d)
Full-time | Unlimited
Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations. Deutsche Börse Group is an international company, headquartered in Frankfurt/Main, Germany. With more than 6,700 employees, the company has a strong global presence for its customers all over the world, including Luxembourg, Prague, Chicago, London, Cork, New York and many other locations.
What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies, covering the entire value chain of global financial markets.
Clearstream Services S.A.
With more than €14 trillion in assets under custody, Clearstream is one of the world’s largest settlement and custody firms for domestic and international securities. Clearstream ensures that cash and securities are promptly and effectively traded between market participants and that its customers are always notified of the rights and obligations attached to the securities they keep under its custody. Additionally, Clearstream provides services for investment funds, collateral management and securities lending.
Field of activity
Clearstream as premier provider of settlement services needs to ensure adequate quality and control of service delivery processes and processing performance. Investigation & Incident Mgt performs strong operational controls, supports 2nd line of defence, and co-ordinates business contingency measures.
Tasks/responsibilities
Your main tasks will be to assist in the realisation of tasks in accordance with the respective procedures and controls definition, including:
- Investigate and analyse undue creation or deletion of securities incidents
- Identify and elaborate with impacted business area the measures to be taken to avoid re-occurrence resp. to mitigate risks
- Administration, monitoring and reporting of internal accounts in close co-operation with operational units and Financial Accounting
- Close monitoring of all reconciliation open items (cash, securities, internal accounts) over three months ageing and ensure risk- based provisioning
- Support the incident managers in the fulfilment of their duties as per the Clearstream Crisis Management procedure, follow-up of production incidents
- Support the operational units in the maintenance of their business continuity plans and the conduction of their business continuity tests
- Deliver input to and deliver monthly KPIs, KRIs and various weekly and monthly reporting to business areas and management
- Ensure compliance with Internal Control System, laws and regulations and interact with Audit, Legal, Compliance and Risk Management for all controls related activities, including regulatory reporting.
- Contribute to process alignments for all section related activities and ensure close collaborations with all section teams across all locations
Qualifications/required skills
- University degree in economics, financial markets or business management
- 1 to 2 years of work experience in Operations is an asset but not a must, we also welcome junior profiles
- Experience with Clearstream’s products and services, well developed understanding of business context and operational processes is an asset
- Some practice in the application of process analysis and improvement methods
- Good analytical skills and ability to solve complex problems
- Good communication skills and ability/willingness to build network
- Team spirit in a multicultural and cross-locational environment
- Dedication, flexibility as well as proficiency in MS Office applications round out your profile
- Fluency in English (spoken and written) in mandatory. Knowledge of French and/or German or another language are a plus
Deutsche Börse Group embraces an international climate, whereby diversity is universal. This is evident across the board, be it through our diverse workforce, routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset, a proactive approach and self-motivation are prerequisites.
We offer our employees an attractive remuneration package. Benefits include a high level of trust and autonomy in modern, centrally located workplaces where corporate culture and values are exercised regularly.
We value diversity and therefore welcome all applications – regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Have we piqued your interest? Then we encourage you to apply now!
Deutsche Börse Group, Human Resources
www.careers.deutsche-boerse.com
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